Journey Advisor Agreement

This Journey Advisor Agreement (version 1.0) is between Covenant Connect (“Covenant Connect”, “we”, “us”, the “Platform”) and the individual accepting it (“you”, the “Advisor”). It takes effect the moment you accept it in your Advisor workspace and stays in force until terminated under clause 14.

• Member — a Covenant Connect account holder.
• Queue — the members released to you, limited to the marriage-timeline segments assigned to you by Covenant Connect.
• Discovery Call — a short, warm, 5–8 minute conversation to understand a member’s journey and guide them to the right membership package.
• Qualifying Subscription — a membership payment actually collected from a member in your Queue within the attribution window described in clause 8.
• Sparks — the marketplace where vendors, coaches and counsellors sell products and sessions to members.

• Covenant Connect appoints you as a non-exclusive Journey Advisor to call members in your assigned Queue, run Discovery Calls, answer questions about the Platform, and recommend the membership package that best fits their journey.
• The appointment is non-exclusive on both sides. We may appoint any number of Advisors, and you may work elsewhere provided it does not conflict with clause 6.
• You have no authority to bind Covenant Connect, to make promises about matches or outcomes, to vary pricing, to issue refunds, or to speak for us publicly without written consent.
• We may change, pause, expand or withdraw your Queue and your assigned timeline segments at any time on notice.

• You are an independent contractor. Nothing here creates employment, partnership, agency beyond the limited scope in clause 2, or a joint venture.
• You control how and when you make calls, subject to the standards in clause 5. You provide your own phone, internet and workspace.
• You are solely responsible for your own taxes, levies, pension and any statutory registration in your jurisdiction. Covenant Connect will not withhold tax on your behalf unless the law requires it.
• You are not entitled to employee benefits, leave, severance or notice pay.

• Your Queue is generated automatically from the marriage-timeline segment(s) assigned to you. You will never receive access to the wider member base, to member photos, private messages, matches, connection activity, payment details, or to any other Advisor’s members or earnings.
• You receive only the fields needed to make a warm, informed call: name, phone, email, Instagram, age, location, denomination, church role, profession, marital status, relationship goal, timeline, current membership tier, join date, verification status and recent activity.
• Member data is Covenant Connect confidential information and, where applicable, personal data of the member. You are a data processor acting only on our documented instructions.
• You must not export, copy, screenshot, photograph, print, sync, store off-Platform, sell, share, or upload member data to any third-party tool, CRM, mailing list, spreadsheet or AI service.
• You must keep every device used for Advisor work locked, password-protected and free of shared access, and report any suspected data breach to us within 24 hours.

• Discovery Calls are short by design: aim for 5–8 minutes. Introduce yourself as a Covenant Connect Journey Advisor, state why you are calling, and ask permission to continue.
• Call only at reasonable local hours. Honour any request to stop calling, to be removed from your Queue, or to be contacted only by message, and log it immediately.
• You will conduct yourself with the faith-aligned, marriage-minded tone of the Platform: respectful, honest, never manipulative, never pressuring, never shaming a member for their tier, income, age, singleness or circumstances.
• You must never pursue a romantic or sexual interest in a member you speak to, request money or gifts from a member, offer spiritual authority you do not hold, or give financial, legal, medical or clinical advice.
• Every call must be logged in your workspace with the outcome and any follow-up date. Logging is the record of your work and the basis of commission attribution.
• You must not record a call without the member’s clear consent.

• You must not use member data to promote a competing dating, matchmaking or introduction service, or to move members onto your own private list, community, funnel or platform.
• Any paid service you offer a member must be listed on Covenant Connect Sparks and transacted through the Platform. Direct off-Platform billing of a member you met through your Queue is a material breach.
• These obligations survive termination for twelve (12) months.

• If you are also an approved Sparks vendor, you may mention your relevant listings on a call, provided you first disclose that they are your own products and that buying them is entirely optional.
• Sparks sales are governed by the Vendor Agreement and the standard platform commission. They earn no additional Advisor commission, and a member’s decision not to buy must never affect the quality of guidance you give.
• You must not condition membership advice, queue priority or attention on a Sparks purchase.

• You earn a one-time commission of ten percent (10%) of the amount actually collected on each Qualifying Subscription, whether that subscription is billed monthly or annually. Your current rate is shown in your workspace and may be varied only in writing.
• A subscription qualifies when the member is in your assigned Queue and you logged a call with that member within the attribution window — thirty (30) days by default, configurable by Covenant Connect and displayed in your workspace.
• Where a member upgrades from a paid tier, commission is calculated on the incremental amount collected. Where a member was already subscribed at the time of your call and simply renews, no commission arises.
• Commission is one-time per member conversion. Renewals, repeat billing cycles and later upgrades do not generate further Advisor commission unless we agree otherwise in writing.
• Where more than one Advisor has spoken to the same member, the most recent logged call inside the window takes the commission.
• All commission is calculated on amounts net of payment-processor fees, taxes and discounts, and is subject to review and approval by Covenant Connect before payment.

• Covenant Connect pays you a monthly stipend in the amount recorded in your workspace, in recognition of your availability and call volume.
• The stipend is discretionary as to amount, may be reviewed on thirty (30) days’ notice, and may be reduced or withheld for a month in which you make no logged calls or materially breach this agreement.
• The stipend is not a salary, retainer of exclusivity, or guarantee of continued engagement.

• Approved commission and the stipend are combined into a monthly payout batch and paid to the payout details on file, normally within fourteen (14) days of the end of the month.
• You are responsible for keeping your payout details accurate. We are not liable for funds sent to details you supplied incorrectly.
• If a member refunds, charges back, or their payment fails or is reversed, the related commission is reversed. If it has already been paid, we may deduct it from your next payout or invoice you for it.
• Commission attributed through fraudulent, fabricated or duplicated call logs is void, recoverable in full, and grounds for immediate termination.
• We may withhold a payout while a dispute, investigation or suspected breach is open.

Covenant Connect makes no promise about the size of your Queue, the number of members who answer, the conversion rate, or any level of earnings. Nothing said in recruitment, onboarding or training is an income guarantee.

• All member data, pricing logic, scripts, matching methodology, internal metrics and commission structures are confidential and may not be disclosed. This survives termination indefinitely for member data and for three (3) years otherwise.
• The Covenant Connect name, logo and materials remain ours. You may describe yourself as a “Covenant Connect Journey Advisor” while active, and must stop on termination.
• Call scripts, templates and notes you create in the course of this engagement, and all call records in the Platform, belong to Covenant Connect.
• You may not make public statements, press comments or paid advertising on our behalf without written approval.

• You warrant that you are at least 18, legally able to enter this agreement, and that any professional credentials you claim are genuine and current.
• You indemnify Covenant Connect against any claim, loss, fine or cost arising from your breach of this agreement, your misuse of member data, or your conduct on a call.
• To the maximum extent permitted by law, our total liability to you for any claim is limited to the commission and stipend payable to you in the three (3) months before the claim arose. Neither party is liable for indirect or consequential loss.

• Either party may terminate on seven (7) days’ written notice, with no reason required.
• We may suspend or terminate immediately for a breach of clauses 4, 5, 6 or 10, for conduct that endangers a member, or where required by law.
• On termination your Queue access ends immediately. Commission already approved for Qualifying Subscriptions before termination remains payable, subject to clause 10.
• You must permanently delete any member information still in your possession within seven (7) days of termination and confirm in writing that you have done so.

• We may update this agreement. Material changes are notified in your workspace and you will be asked to accept the new version; continuing to work a Queue after notice constitutes acceptance.
• The parties will first attempt to resolve any dispute in good faith. Unresolved disputes are settled under the laws of the Federal Republic of Nigeria, in the courts of Lagos State, unless otherwise agreed in writing.
• If a clause is unenforceable, the rest of the agreement stands. This agreement, together with the Terms of Service and Privacy Policy, is the entire agreement between us.

Acceptance is recorded electronically with your typed full name as signature, the version of this agreement, and a timestamp. No member queue is released until this agreement is accepted. By accepting you confirm you have read, understood and agreed to every clause above.